Last Updated: October 10, 2026

At CannyApps (https://cannyapps.com), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, purchase our pre-built digital products, or use our WordPress plugins and software scripts.

CannyApps provides pre-built WordPress plugins, downloadable web scripts, and pre-packaged digital software products. This policy applies to information collected through our website, customer support communications, and digital purchase transactions.

By using our website or purchasing our products, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information necessary to process your digital product orders, deliver downloadable files, manage software licenses, and provide technical support.

1.1 Personal Information

When you purchase a product, create an account, or contact our support team, we may collect:

• Full Name.
• Email address (used for license delivery and customer communications).
• Billing address and country (required for tax compliance and invoice generation).
• Order details, purchase history, and product license keys.
• Communication logs and details provided during technical support requests.

1.2 Payment Information

All payment transactions on CannyApps are processed securely by our authorized Merchant of Record and payment gateway partners (such as Paddle, Stripe, or PayPal).

We do not collect, store, or process complete credit card numbers or banking passwords on our own web servers. All payment information submitted during checkout is handled according to the privacy and security standards of our authorized payment processors.

1.3 Technical and Usage Information

When you browse our website, basic technical data may be automatically collected via server logs and standard cookies:

• IP address and approximate geographic location.
• Web browser type, version, and operating system.
• Pages visited, referral source, and duration of visit.
• Basic diagnostic and error logs.

2. How We Use Your Information

We use your personal information strictly for legitimate business purposes:

• Digital Order Fulfillment: To process your payment and deliver product download links and license keys.
• Account & License Management: To manage customer accounts, license activations, and renewal verification.
• Technical Customer Support: To troubleshoot software bugs, answer product questions, and provide customer assistance.
• Product Updates: To notify you about critical security patches, bug fixes, and new plugin features.
• Legal and Security Compliance: To prevent fraudulent orders, protect our systems, and meet tax or legal accounting obligations.

We do not sell, rent, or trade your personal information to third parties.

3. Cookies and Tracking Technologies

CannyApps uses essential cookies to enable proper website functionality, such as:

• Keeping you logged into your customer account.
• Supporting shopping cart and checkout processes.
• Analyzing basic website traffic and performance.

You can manage or disable non-essential cookies through your web browser settings. Please note that disabling essential cookies may affect checkout functionality or customer account access.

4. How We Share Information

We share personal information only with trusted third-party service providers who assist us in operating our digital store:

• Authorized Payment Processors: To process transactions securely and calculate regional digital taxes.
• Hosting & Infrastructure Services: Secure cloud servers that host our website and store downloadable software files.
• Email Delivery Services: Transactional email services used to send purchase receipts, license keys, and support replies.

All third-party service providers are contractually obligated to keep your data secure and process it strictly according to our instructions and applicable privacy laws.

5. WordPress Plugins & Software Data Practices

Our WordPress plugins and web scripts are pre-packaged digital software products.

• Local Data Storage: The majority of our WordPress plugins operate locally within your own WordPress installation and database. They do not transmit your website’s visitor data to CannyApps servers.
• License Verification: Some plugins may communicate periodically with CannyApps servers strictly to verify active software license status or check for automated software updates.

6. Third-Party Links & API Integrations

Our pre-built plugins or web scripts may integrate with third-party APIs or external services (e.g., payment gateways, video embed APIs). Third-party platforms operate independently, and we recommend reviewing their respective privacy policies. CannyApps is not responsible for the privacy practices of external platforms.

7. Data Retention

We retain personal information (such as purchase history and license data) only for as long as necessary to maintain active software licenses, fulfill legal tax obligations, and resolve technical disputes. When data is no longer required, it is securely deleted or anonymized.

8. Data Security

We implement appropriate technical and organizational security measures—including SSL encryption, restricted database access, and secure hosting protocols—to protect your personal information against unauthorized access, loss, or disclosure.

9. Your Data Protection Rights

Depending on your region (such as under the GDPR or local privacy laws), you have rights regarding your personal data:

• The right to access, update, or correct your personal information.
• The right to request deletion of your account or purchase records (subject to legal tax retention rules).
• The right to opt-out of promotional email newsletters.

To exercise any of these rights, please contact our support team at contact@cannyapps.com.

10. Promotional Communications

We may occasionally send email notifications about new WordPress plugin releases, updates, or special promotions. You can unsubscribe at any time using the “Unsubscribe” link at the bottom of any marketing email. Essential purchase receipts and support emails will still be delivered.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our software products or legal requirements. Updated versions will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your personal data is handled, please contact us:

• Website: https://cannyapps.com
• Email: contact@cannyapps.com